Deadline: 20th September 2023 Position: Food and Beverage Manager at Land Star Hotel

Job Title: Food and Beverage Manager
Location: Land Star Hotel, Makindye Mubarak, off Lukuli Nanganda Road
Department: Food and Beverage Service
Reporting to: Financial Controller & General Manager
Accountable for: F&B roles

Education: Diploma or Degree

Experience: 3 years

Scope:

• A highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations.
• The F&B manager, will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.
• His/her primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.
• Play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction, by implementing innovative strategies and maintaining high standards.

Primary Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards – Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods, and continuously make necessary improvements – Maintain positive customer relationships, process customer complaints and responding to their concerns.
• Lead F&B team by attracting, recruiting, training, and appraising talented personnel
• Establish targets, KPIs, schedules, policies and procedures
• Provide two-way communication and nurture an ownership environment with an emphasis on motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity
• Always strive towards an exceptional customer experience.

Relationships

• Internal: Director, Financial Controller, General Manager, Front Office Manager, Housekeeping Manager, Sales and Marketing Manager
• External: Client organizations, Service providers,

Location & commitments:

• Permanent, full-time role based at Land Star Hotel, Makindye
• Flexible shifts and hours, including evenings and weekends
• Occasional overtime and holiday work

Requirements and skills

• Proven food and beverage management experience.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently (critical thinker)
• Mastery in delegating multiple tasks.
• Communication and leadership skills.
• Up to date with food and beverage trends and best practices.
• Ability to manage personnel and meet financial targets (team player)
• Guest-oriented and service-minded.
• Culinary school diploma or degree in food service management or related field.

Suitable candidates for the position of Food and Beverage Manager at Land Star Hotel should submit their detailed curriculum vitae, and copies of academic documents to info@landstarhoteluganda.com or infolandstarhotel@gmail.com by 20th September 2023