Closing date: Monday, 15 January 2024 | Web Editor, Dubai, United Arab Emirates UNDP
- Organization: UNDP – United Nations Development Programme
- Country: United Arab Emirates
- City: Dubai
- Office: UNDP Dubai, United Arab Emirates
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- Closing date: Monday, 15 January 2024
- Job Identification : 15427
- Locations : Dubai, United Arab Emirates
- Posting Date : 12/31/2023, 03:21 PM
- Apply Before : 01/15/2024, 04:59 AM
- Job Schedule : Full time
- Agency : UNDP
- Grade : NPSA-7
- Vacancy Type : National Personnel Service Agreement
- Practice Area : Economics
- Bureau : Regional Bureau for Arab States
- Contract Duration : 1 Year
Education & Work Experience : Bachelor’s Degree – 4 year(s) experience OR High School certificate- 7 year(s) experience
Required Languages : Written and spoken proficiency in Arabic and English
Desired Languages : French is a plus
Vacancy Timeline
2 Weeks
Job Description
Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Mohammed bin Rashid Al Maktoum Knowledge Foundation (MBRF) and the UNDP’s Regional Bureau for Arab States collaborated to launch the Knowledge Project in 2008. The project’s goals are to create high-caliber knowledge products and encourage communication and exchange of knowledge. It expands upon three Arab Knowledge Reports: the Global Knowledge Index (GKI), the Future of Knowledge Report series, the Arab Reading Index, the knowledge4all webpage, and the mobile application. In addition, the project has just started a three-year programme to improve the skills of Arab States residents. This programme will be piloted in eight Arab nations and will provide 5,500 training licences in the first year of its implementation.
In 2023, the Knowledge Project plans to produce the GKI 2023, establish a skills development programme, enhance its knowledge4all portal and mobile application, introduce its pilot Artificial Intelligence (AI) policy, and implement an outreach and dissemination strategy to increase its impact of the project outputs.
- The GKI offers a comprehensive roadmap of factors that drive knowledge competitiveness, focusing on six key sectors as the foundation of a knowledge society. These sectors encompass education at all levels, research, development, innovation, information and communications technology, and the economy, all supported by an enabling environment.
- Regional Skills Initiative: Having contracted a MOOCs (Massive Open Online Courses) provider in 2022 to enhance its skills development offer, this year, the project plans to design and implement the regional skilling initiative to prepare citizens to effectively enter the job market. The skilling initiative aims to provide accessible and quality training to individuals, particularly youth and women, to develop the skills needed to secure quality employment opportunities. The initiative will focus on key areas such as soft, entrepreneurial and technical skills development. By developing these skills, individuals can enhance their employability, productivity, and income-generating potential, contributing to poverty reduction and economic growth. The skilling initiative aligns with the project’s overall mission of promoting knowledge societies and policies as transformative approaches to achieving sustainable development in the Arab States region and beyond.
- The knowledge4all portal and mobile app serve as digital reference hubs for researchers, professionals, academics, stakeholders, and the general public. They offer Arabic and English resources on various knowledge domains, including reports, indices, publications, and events. The platform also includes tools in development, such as data visualization, an AI tool, and a GKI simulation tool.
- The AI policy tool, that the Knowledge Project plans to introduce in 2023, will provide policymakers and stakeholders suggested policy recommendations to promote knowledge-based societies. As a pilot, the AI policy tool will only cover topics related to education. It will also provide information on best practices and case studies from around the world to help policymakers make informed decisions and avoid potential pitfalls.
As a result, in order to assist with maintaining the knowledge4all portal and mobile application, creating written material for both platforms, and maximising the volume and quality of website traffic, UNDP’s Regional Bureau for Arab States is looking for the services of a Web Editor.
Duties and Responsibilities:
The Web Editor will work as part of the Knowledge Project team and will assume the following tasks and responsibilities
a) Content creation, management and quality control:
- Draft, review, edit, proofread and produce engaging written and visual content for the knowledge4all portal and mobile application, ensuring it aligns with the project’s and UNDP’s goals and missions. This includes briefs on relevant news, information on upcoming events, summaries of reports, descriptions of new initiatives, among others.
- Propose interactive and engaging content ideas and functionalities for the portal and mobile application to make them dynamic and to increase traffic.
- Collect content to be added to the portal and mobile application, including publications and events.
- Regularly review and update web content to ensure it’s accurate, up-to-date, and meets UNDP’s high- quality standards.
- Manage and mitigate risk by ensuring all content is compliant with legal standards and guidelines.
- Facilitate the translation of content to different languages as required to cater to a diverse audience.
- Monitor and respond to user feedback to improve content quality and user experience.
b) Content strategy:
- Develop a comprehensive content strategy that is consistent with the Knowledge Project’s brand identity, including style and tone of communications.
- Analyse audience engagement with content and make necessary changes to strategy accordingly.
c) Web traffic optimization:
- Implement SEO best practices to drive organic traffic to the website and improve search engine rankings.
- Analyse website traffic data and user engagement metrics to understand user behaviour and preferences, utilizing this data to optimize content and enhance user experience. eAGu9hD u3BdD
- Test website performance, identify issues, and work with the technical counterpart to implement fixes and improvements.
d) Training, support and collaboration:
- Provide necessary training and support to other staff members for content creation and editing.
- Stay up-to-date with latest industry trends and technologies and share knowledge with the team.
- Work collaboratively with other team members to create and publish new content and align content strategy, considering users’ needs and preferences, as well as communications and marketing goals.
- Handle coordination and close follow ups with developing companies and keep relevant project staff informed on the progress and changes made in both the knowledge4all portal and mobile application.
- Participate in team meetings and provide regular updates on content performance and new initiatives.
- Share insights from content performance and user feedback with the team, and integrate their feedback into content development and optimization.
e) Reporting:
- Collect and analyze website traffic data regularly and identify trends and insights on user behaviour, demographics, interests, and other factors that could be used to enhance the portal’s performance.
- Prepare regular reports on web performance, user engagement and content effectiveness.
- Propose and implement enhancements based on findings from these reports.
- Set up an effective web analytics tools in order to track website traffic.
INSTITUTIONAL ARRANGEMENT
The Web Editor will be working under the general guidance of the Chief Technical Adviser/Project Manager and under the direct supervision of the Project, Research and Communications Specialist.
Competencies
Core
Achieve Results:
LEVEL 1: Scale up solutions and simplifies processes, balances speed and accuracy in
doing work
Think Innovatively:
LEVEL 1: Offer new ideas/open to new approaches, demonstrate
systemic/integrated thinking
Learn Continuously:
LEVEL 1: Go outside comfort zone, learn from others and support their learning
Adapt with Agility:
LEVEL 1: Adapt processes/approaches to new situations, involve others in
change process
Act with Determination:
LEVEL 1: Able to persevere and deal with multiple sources of pressure simultaneously
Engage and Partner:
LEVEL 1: Is facilitator/integrator, bring people together, build/maintain
coalitions/partnerships
Enable Diversity and
Inclusion:
LEVEL 1: Facilitate conversations to bridge differences, considers in decision
making
Cross-Functional &Technical competencies
Thematic Area
Name
Definition
Business Management
Communication
- Ability to communicate in a clear, concise and unambiguous
- manner both through written and verbal communication;
- to tailor messages and choose communication methods
- depending on the audience.
Business Management
Monitoring
- Ability to provide managers and key stakeholders with regular
- feedback on the consistency or discrepancy between planned and actual activities and programme
- performance and results.
Communications
Web and social media
analytics
Ability to analyze and interpret data and statistics to measure web and social media performance.
Business Management
Digital Awareness and Literacy
Ability and inclination to rapidly adopt new technologies,
either through skill fully grasping their usage or through
understanding their impact and empowering others to use
them as needed.
Communications
Multimedia
writing/editing
Ability to create and/or edit written content for
multimedia.
Prosperity
Inclusive Growth
Future of work, automation and technology
Prosperity
Inclusive
Growth
Job/ Employment /Decent work promotion
Required Skills and Experience
Min. Education requirements
Secondary education is required or;
A university degree in journalism, communications, marketing, digital marketing, web development, international affairs, or related fields.
Min. years of relevant work experience
A minimum of seven (07) years (with high school diploma) or four (04) years (with university degree) of relevant experience in editorial planning, writing and editing, preferably for websites, and preferably in the development field.
Required skills
Knowledge of web content management systems.
Desired skills in addition to the competencies covered in the Competencies section
- Previous work in the development field
- Familiarity and experience using web analytics tools to track website’s traffic.
- Experience using SEO tools.
- Extensive experience working in the Arab States region.
- Proven experience in UN agencies.
Required Language(s)
Written and spoken proficiency in Arabic and English
French is a plus.
Nationalities
- National of the UAE or other nationalities with valid legal work permit and valid residency in the UAE or;
- Non-residents of the UAE (all costs related to visa/residency will be borne by the selected candidate).
Professional Certificates
Any certificates related to SEO tools or web analytics tools are
considered valuable asset.
Web Editor Dubai United Arab Emirates UNDP