field officer | uganda


Posted on 6th September, 2023. field officer | Uganda | GiveDirectly

Regarding GiveDirectly

People in extreme poverty can receive cash grants directly from GiveDirectly (GD). Since its founding in 2011, GD has raised more than $800M, given money to more than 1.2 million individuals, and opened offices in 11 different nations. We’re still growing throughout the Global South. The evidence that cash has a beneficial short- and long-term impact on beneficiaries has grown over the past ten years thanks in part to GD’s financing of extensive, experimental research. In turn, the rising cash transfer movement (and GD’s prominent role within it) has been covered in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Fast Company has recognized GD as one of the most inventive non-profit businesses.

Our culture is open, analytical, non-hierarchical, and agile throughout all of our international operations. We collaborate with more than 750 people who represent 21 different nations and 69 different languages. Employees at GiveDirectly affirm that inclusion, diversity, and equity are not simply catchphrases but an integral part of our company’s culture and principles. We aggressively seek out candidates from the areas we serve, and we apply DEI as a lens to all of our hiring procedures, projects, and programs. Our mission is to uphold a work environment where everyone can be themselves and feel cherished and accepted for who they are. We still struggle to retain consistency in our principles while balancing inclusivity of different cultures and experiences. Although we still have a lot to learn, we take care of one another, enjoy ourselves, and whenever we can, offer flexible working hours.

As an equal opportunity employer, we take pride in not making any distinctions based on a person’s race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status that is legally protected.

Overview: The Field Officer will play a crucial daily role in providing donors and recipients with GiveDirectly’s gold-standard cash transfer solution. Depending on his or her team’s assignment and the requirements of GiveDirectly on any given day, the Field Officer will execute and assist a number of field operations. To put it briefly, the Field Officer will be in charge of carrying out the recipient surveys and related procedures that support GiveDirectly’s distinctive cash transfer model, from enrolling recipients to sending out actual funds to following up with recipients who have received transfers. High-quality operational judgment, a strong work ethic, effective communication skills, and a dedication to GiveDirectly’s approach and objective will all be rewarded in this position.

Team-specific fundamental duties: the census team

  • To comprehend village limits, meet with the village elder and the guides.
  • Visit every home in the village while coordinating with team members, excluding none
  • Complete census surveys with accurate data using ODK.

team for registration

  • GiveDirectly’s program should be explained to eligible households.
  • As required, provide cell phones and SIM cards.
  • Determine and remove families that are not eligible.
  • Complete surveys with precise data using ODK.

Team back-check

  • Remind eligible households about the GiveDirectly program’s existence
  • Inform receivers of safety and readiness information.
  • Make sure a family member is prepared to utilize the phone to access transfers.
  • Determine and remove families that are not eligible.
  • Complete surveys with precise data using ODK.

Follow-up group

  • Follow-up surveys: phone recipients to confirm receipt of transfers, collect data for program improvement, and identify any issues with recipients; In some circumstances, fieldwork to conduct the follow-up survey may be necessary.
  • Answer the phone when customers call a hotline with queries or complaints. Respond to their inquiries and escalate any issues as appropriate.
  • Call the receivers and provide them instructions on how to register if someone has not registered with mobile money or has registered under the erroneous name.
  • Identification, reporting, and escalation of bad events to the team leader; examples include intra-household disputes, GiveDirectly rumors, reports of bribes, etc.

Team for Special Enrollment:

  • Barazas: Before the census surveys, explain GiveDirectly’s program to the entire hamlet and respond to any queries.
  • Audits: Visit recipient houses in questionable situations to conduct a survey and help determine a person’s eligibility.
  • Depending on the requirements of the organization, a Field Officer will be a part of one of these teams and may alternate between them.

desired credentials:

  • Bachelor’s degree or higher diploma from an accredited institution
  • Fluency in the region’s required local language (Nga’karimojong, Kiswahili), as well as outstanding communication abilities
  • Candidates with prior work experience (at least 1-2 years) in a field working with vulnerable communities will have an advantage.
  • Empathy, openness, and the strictest moral principles
  • strong commitment to developing GiveDirectly’s unique beliefs and objectives
  • physical condition and the capacity to endure challenging weather or terrain
  • Using discernment and patience to solve the receiver issue
  • Applications will be reviewed on a rolling basis for this field-based position, which is part of a short-term project (3 months).
  • Learn more about our on-going efforts to promote diversity, equity, and inclusion here, as well as our choice to have our key support teams work remotely first.

Regarding the field officer | Uganda | GiveDirectly hiring procedure

Format: For all open positions, the hiring procedure follows a standard format: Initial interview: 30 minutes Homework assignment for two hours Second interview, third interview, and final interview all last one hour. Checks of references (30 minutes each)

*For some positions, a panel interview combines the second and third interviews. During the initial interview, any modifications or variations to this procedure will be explained.

Location: (Unless otherwise specified) we do interviews using Google Meet with the camera on.

Accessibility: All Google Meet interviews have closed captioning, and during the call, interviewers will ask questions via the chat box. Please let the interviewer know at the beginning of the interview if you require help using either of these features.

For all of our open opportunities, we’re committed to running an inclusive and accessible application process. Please contact if you have any queries or worries concerning the accessibility of our hiring procedure.

**GD is committed to abiding by all local, state, federal, and international laws that safeguard children, elderly people, and universally recognized basic human rights. Everyone who works for GD is expected to maintain the company’s “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” policy and put our beneficiaries’ safety first.


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