Work remotely as a Customer Service Associate

jobsnearmeafric Digital Green


Customer Service Associate, Remote, Home based

Organization: Digital Green

Country: Remote

City: Home-based

Office: Digital Green in Home-based


We are currently seeking a Customer Service Associate to join our team. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a strong desire to assist customers in resolving inquiries and concerns. This role requires a proactive approach to problem-solving and a commitment to delivering outstanding customer service.




 Respond to customer inquiries via phone, email, and chat in a timely and professional manner

 Assist customers with product information, pricing, and availability

 Process orders, returns, and exchanges efficiently and accurately

 Troubleshoot and resolve customer issues and complaints effectively

 Collaborate with other team members to ensure customer satisfaction and retention

 Maintain accurate records of customer interactions and transactions

 Stay informed about company products, promotions, and policies



 Previous customer service experience preferred 

 Excellent communication skills, both verbal and written

 Strong problem-solving abilities and attention to detail

 Ability to multitask and prioritize in a fast-paced environment

 Proficiency in computer skills and familiarity with CRM software

 Positive attitude and willingness to learn

 Flexibility to work evenings, weekends, and holidays as needed



 Competitive salary and benefits package

 Opportunities for advancement and professional development

 Friendly and supportive work environment

 Employee discounts on company products/services

 Health and wellness programs

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