Associate Supply Officer-Business Analyst needed in Nairobi, Kenya

jobsnearmeafric United Nations High Commissioner for Refugees


Associate Supply Officer-Business Analyst, Nairobi, Kenya

Closing date: Wednesday, 28 February 2024

Hardship Level: B

Family Type: Family

Family Type: Family

Residential location (if applicable): Grade: NOB

Staff Member / Affiliate Type: National Professional Officer

Reason: Regular > Regular Assignment

Remote work accepted: No

Target Start Date: 2024-05-02

Job Posting End Date: February 28, 2024


Standard Job Description: Associate Supply Officer

Organizational Setting and Work Relationships

The Associate Supply Officer supports all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance and warehousing management within the Area of Responsibility (AoR). The position may be located at Headquarters (within DESS), in a Regional Bureau or in a Country Office.

The incumbent is normally supervised by the (Senior) Supply Officer or other senior staff with supply oversight function who defines the objectives and provides general guidance. S/he will also refer to UNHCR manuals and relevant policy papers. The incumbent normally supervises some staff and/or AWF.

In Bureaus and country operations s/he maintains regular contacts on working level with other UN agencies, UNHCR Partners, NGOs, government partners and commercial contractors in the area of operation.

S/he will support effective supply chain that enables the office to meet the needs of persons of concerns as well as timely delivery of quality goods and services to persons of concern. Further, the incumbent will assist in the maintenance of a supply chain infrastructure that is robust and flexible enough to accommodate the needs of the operation and that enables timely emergency responses, along with effective partners to support supply activities.

The Associate Supply Officer maintains impartial, ethical and customer-oriented relations with suppliers and Partner organizations; exchanges information with counterparts in other UN agencies, and International Organisations within the limits established by UN /UNHCR Procurements Rules and assists with joint procurement actions if, as and whenever necessary.

The incumbent will support the coordination of the delivery of assistance from the regional warehouse, if applicable. S/he will liaise with SMS staff who manage the Global Stockpiles and who manage the Global Asset and Fleet Management, if and as required and if applicable.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.


 Support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management, as applicable.

 Support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.

 Identify partners for supply chain projects based on objectives, priorities, strengths and resources of the UNHCR Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.


 Develop relevant contacts and build constructive relations with UN agencies, UNHCR Partners, government authorities and other partners as applicable.

 Ensure accurate and comprehensive records on supply activities and provide timely reports and updates both periodically and on request.

 Manage the vendor related processes including identification, assessment and selection of vendors based on their capability for delivering commodities and services. Ensure vendor and item master databases are up to date.

 Oversee tender processes and manage the preparation of proposals for award of contracts to the relevant CoCs.

 Ensure the quality standards for commodities and services are respected by vendors in relation to the needs of the location and tender/purchase specifications.

 Prepare plans for delivery of relief and other non-food items according to the operational needs and regularly update the information in UNHCR IT systems.

 Apply UNHCR’s sourcing and procurement strategy when planning for purchase of important commodities and services.

 Ensure timely customs clearance of consignments and establishment & maintenance of warehousing according to “best practices” and UNHCR rules and regulations.

 Manage an efficient system for the release, and redeployment of goods.

 Oversee and coordinate as required the release and transportation and of relief and other non-food items.

 Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making

 Implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.

 Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.

 Disseminate, promote commitment to and monitor compliance with UNHCR’s global policies, standards and guidance on supply chain management.

 Support effective information flow in the supply chain and adapt process and documents to the prevailing environment.

In the Regional Bureaux

 Support Country Operations in implementing supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented particularly in emergency context.

 Assist country operations achieving full compliance with rules & regulations in all supply activities. 

 Track the progress of specific periodic operations and provide guidance that ensures timely implementation.

 Facilitate training of supply staff and assist in coaching and advising individuals or Supply teams as requested.

 Track global Supply KPIs for the region and devise regional ones as required.

 Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and ensure that they are implemented throughout the region and provide relevant reports to senior managers.

 Support the analysis of country financial reports and work with the Country Operations Supply Team leaders to address red areas relating to Supply aspects of operations.

 Support the country needs assessment plans and assist in combining them into regional procurement plans and monitor their timely implementation and changes based on operational needs.

In the Country Operations:

 Adapt standard supply chain structures to the local environment that are consistent with the operational needs.

 Assist the office should they need additional office space or extensions to their office leases, lease hold improvements or other construction. Carry out the procurement aspect of the establishment of office leases or extensions.

 Assist in the coordination with CBI stakeholders the design and implementation of the market assessment and market monitoring to determine if CBI is option. Carry out the procurement action to contract Financial Service Providers (FSP).

 Support the establishment and maintenance of an efficient and skilled workforce that is capable of supporting on-going operations.

 Support the identification of partners for supply chain projects based on objectives, priorities, strengths and resources of the Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.

 Implement effective asset and fleet management that regularly monitors the asset/fleet pool, increases efficiency safeguards the investment of the organisation.

 Support the coordination activities of Partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.

 Maintain an up-to-date overview of the location’s supply chain capacity and preparedness, as well as, that of its partners to ensure that adequate capacity exist also to cover emergencies.

 Depending on the size of the operation act as ex-officio in the LCC Review and clear procurement cases for the relevant procurement authority.

 Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

 Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

Supply Chain Management; Business Administration; International Commerce; Engineering;


or other relevant field.

Certificates and/or Licenses

Certificate from Chartered Institute of Purchasing & Supplies, e.g. CFIPS, CMIPS, MCIPS;


(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


Proficient knowledge of logistics/supply systems with proven experience at previous work positions, preferably UN. Good working knowledge and experience in handling contract issues in the context of UN policies and standards. Experience in contract negotiations; ability to provide technical guidance to subordinate staff; ability to plan and organise work assignments, often under close deadlines. Proven ability to deal with multiple tasks with speed, in a courteous and service oriented manner.


Database management skills and experience and working knowledge of ERP systems, ideally of UNHCR’s MSRP Supply Chain Module would be an advantage. Strong interpersonal and negotiation skills to deal with persons of different cultural and educational backgrounds. Technical knowledge of types of services, supplies and goods purchased by UNHCR for Headquarters, Regional and Field Offices would be an advantage. Relevant training, such as CIPS, or other public procurement trainings. Knowledge of UN and UNHCR Financial Regulations and Rules relating to procurement and UNHCR Chapter 8. Aviation services knowledge for movements of goods/passengers. Proven ability to manage a team.

Functional Skills

SC-PeopleSoft Supply Chain Management

SC-Supply Planning

SC-Warehouse Management

SC-Asset Management

SC-Fleet Management

UN-UN/UNHCR Administrative Rules, Regulations and Procedures

SC-UN/UNHCR Procurement Rules and Procedures

IT-Computer Literacy


SC-Customs clearance




(Functional Skills marked with an asterisk* are essential)


Language Requirements


For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.


For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.


For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.


As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.


Desired Candidate Profile:


 Solid knowledge and working experience (preferably within the UN) in logistics/supply processes.

 Strong analytical and communication skills (both written and oral).

 Working knowledge (at least at the intermediate level) of Power BI and/or Excel.

 Ability to deal with multiple tasks in an efficient and timely manner.

 Working knowledge of database management and ERP systems, ideally of UNHCR’s ERP Cloud system, will be an advantage.

Required languages (expected Overall ability is at least B2 level):: ,

Desired languages: French

Operational context: Occupational Safety and Health Considerations:: To view occupational safety and health considerations for this duty station, please visit: .


Nature of Position:: The Associate Supply Officer (NoB) will work at the regional office of the East, Horn of Africa, and the Great Lakes (EHAGL) Bureau and will report directly to the Senior Supply Coordinator.


The incumbent will be primarily responsible for oversight, compliance, data extraction and analysis, reporting and capacity building within the Supply Chain function along with supporting other general activities, such as planning, sourcing, transport, shipping, customs clearance, and warehousing management.


Data management: The incumbent will extract, consolidate, and analyze data associated with procurement, submissions to Committees on Contracts, and warehouse flows. Accordingly, the position requires working knowledge of Power BI and/or Excel and knowledge of database management and ERP systems (preferably within the UN). In addition, the incumbent will monitor the quality and accuracy of supply chain-related data in relevant business systems and assist in decision-making.


Monitoring and support for country operations: Under the leadership of the Senior management in the RB, the incumbent will develop a template for monthly input on the supply function from the countries in EHAGL, as well as will ensure accurate and comprehensive records on supply activities both periodically and on request. As part of this, the incumbent will track regional KPIs, assist with evaluating the performance of the Supply Functions in the country operations, help to identify errors, inconsistencies, and areas of non-compliance, and guide the country operations in achieving full compliance with rules & regulations in all supply activities. Accordingly, solid knowledge and working experience in logistics/supply processes is required.

Capacity building: The incumbent will facilitate training for supply staff and assist in coaching and advising individuals or Supply teams as requested. S/he will also identify functional weak areas in need of improvement and liaise with SMS functional experts and staff from the Global Learning and Development Center (GLDC) to address Supply areas to propose how the Bureau can strengthen such areas.


Market assessment: The incumbent will assist with regional market assessments aiming to identify vendors with production capabilities within EHAGL that potentially could produce UNHCR Core Relief Items. S/he will develop relevant contacts and build constructive relations with UN agencies, UNHCR Partners, government authorities, and other partners as applicable. Accordingly, strong communication skills are required. Additionally, the incumbent will disseminate knowledge and promote commitment to UNHCR’s global policies, standards, and guidance on supply chain management.


Strategic guidance: Finally, in cooperation with the Senior Procurement Officer, the incumbent will assist in obtaining, consolidating, and analyzing procurement plans from the Regional Bureau country operations and make recommendations on strategic direction. For this, the incumbent is required to have strong analytical skills.


As part of the support and monitoring of the region, the incumbent is expected to deploy on missions to the country offices.


Living and Working Conditions:: Despite the security concerns mentioned below, Nairobi is a good duty station for families. It has good medical facilities. Recreational facilities, schools and hotels are of international standards.


Sufficient housing is available, as well as good banking facilities, unlimited access to communication means, such as internet, telephone etc.

There is no malaria in Nairobi, but cholera, malaria and yellow fever occur in other parts of Kenya.

Security Considerations

Nairobi is in UN security level 6, but politically instigated demonstrations and riots may occur at any time.


General crime in Nairobi is high and like many other large cities. A high sense of vigilance and alertness is required.

Additional Qualifications: Skills


Analytical Support, Database Applications, IT-Computer Literacy, Microsoft Excel, Microsoft Power Business Intelligence (BI), SC-Asset Management, SC-Customs clearance, SC-Fleet Management, SC-Logistics, SC-PeopleSoft Supply Chain Management, SC-Supply Planning, SC-UN/UNHCR Procurement Rules and Procedures, SC-Warehouse Management, UN-UN/UNHCR Administrative Rules, Regulations and Procedures


Bachelor of Arts (BA): Business Administration, Bachelor of Arts (BA): Engineering, Bachelor of Arts (BA): Logistics, Bachelor of Arts (BA): Marketing, Bachelor of Arts (BA): Mathematics


Institute of Purchasing and Supply – Other

Work Experience

Competencies: Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration


UNHCR Salary Calculator:

Compendium: Additional Information: Only shortlisted candidates will be contacted.


Shortlisted candidates will be required to sit for a written test. Oral interviews are mandatory.

Female candidates are encouraged to apply.

Functional clearance: This position doesn’t require a functional clearance

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