Home based Unpaid Data Analysis and Operations Support internship job

jobsnearmeafric International Telecommunication Union

Closing date: Wednesday, 14 February 2024


ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems.

Unpaid Internship – Data Analysis and Operations Support Intern

Vacancy notice no: 1494 

Sector: TSB 

Department: OPD

 Country of contract: Remote

 Duty station: Home Based

Position number: [[positionNumber]] 

Grade: [[PositionGrade]] 

Type of contract: Internship 

Duration of contract: 6 months

 Recruitment open to: External 

Application deadline (Midnight Geneva Time): 14 February 2024


The Telecommunication Standardization Bureau (TSB) fulfills the objectives of the Union relating to telecommunication standardization, by providing secretariat support to groups studying technical, operating and tariff questions and facilitating the adoption of Recommendations in these areas with a view to standardizing telecommunications and information technology on a global basis. In order to achieve these objectives, the Telecommunication Standardization Bureau works in accordance with the instructions of the World Telecommunication Standardization Assemblies (WTSA), Telecommunication Standardization Study Groups and the Telecommunication Standardization Advisory Group. TSB, headed by an elected Director, provides the technical, administrative and logistic support for the assemblies and for the meetings of the groups mentioned.

The Operations and Planning Department (OPD), is responsible for coordinating and planning support for the activities of the Telecommunication Standardization Sector. It does this through managing the Bureau’s activities for organization and planning of assemblies and logistical support to meetings. The Department oversees document processing and provides IT services and solutions for electronic working methods and the development of ITU-T databases. The Department also provides administrative and secretarial support for intellectual property matters and manages the technical editing and final production of ITU-T recommendations and publications as well as ISO/IEC common texts. The Department collaborates closely with the Departments of the General Secretariat and the Bureaux which are responsible for providing support services.


Under the supervision of the Associate Business Analyst, the intern will:

 Conduct data analysis to generate insights supporting OPD activities.
 Create data visualizations and dashboards to effectively communicate insights to stakeholders.

 Assist in the preparation of high-quality reports and presentations summarizing data analysis results.

 Support the leverage of Microsoft tools such as SharePoint, Lists, and Power Automate for efficient data organization and workflow automation.
 Conduct literature reviews to stay informed about new data science tools and techniques.
 Provide recommendations and proposals on how emerging technologies can be used within OPD for various business processes.


Data analysis, Data Visualization, Report and Presentation Skills, Technical Proficiency, Problem solving, Collaboration.



A Bachelor or Master’s degree in a relevant field such as Data Science, Statistics, Computer Science, Information Technology, or a related discipline is required.


No work experience required.


English at advanced level.


Unpaid Internship.


Please note that a non-remunerated Internship position at ITU does not carry the same conditions of employment as a Short-term or a Fixed-term position. Mandatory Medical Insurance, travel expenses, accommodation and living expenses are the responsibility of the interns or sponsoring institutions.


Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account – @itu.int – should be disregarded. ITU does not charge a fee at any stage of the recruitment process.

ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.

To apply for this job please visit jobs.itu.int.