Field Officer Nigeria-Consultant, Nigeria
Organization: GiveDirectly
About GiveDirectly
GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. Since launching in 2011, GD has raised over $1B, delivered cash to more than 1.5 million recipients, launched operations in 15 countries, and continues to expand its reach across the Global South. GD has also grown the research base supporting unconditional cash with 20 randomized control trials from its programs, generating rigorous evidence across countries and contexts. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.
Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We strive to be inclusive of all cultures and experiences while upholding our values globally. In the spirit of our “Know Yourself and Grow” value, we recognize there is always room to improve our team’s working experience. But day to day, we aim to “Create Positive Energy” – we take care of one another, have fun, aim to maximize flexibility and accessibility in roles, and pursue professional development opportunities to stay challenged and engaged in our work.
We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.
Role: Field Officer Nigeria, Consultant
The Field Officer is the primary contact between GiveDirectly and the recipients. His/her role will be central to the success of the organization’s field operations. They are the face and reputation of the organization in the community and manage the relationship with recipients and leaders in the community. The Field Officers work full-time in the field and report to an Associate Field Manager. This role does not manage any other staff.
The Field Officer will carry out and support a variety of activities, depending on his/her team assignment and GiveDirectly’s needs on any given day, including executing recipient surveys and associated processes to deliver GiveDirectly’s unique cash transfer model. Part of the Field Officer’s responsibility includes supporting the Associate Field Manager in day-to-day field operations, including work planning, field risk assessment, community mobilization, and sensitization, and recipient protection.
GiveDirectly holds highly the value of keeping recipients as the priority of our work and always ensuring recipients are satisfied with how the organization relates with them. The Field Officer ensures eligible recipients are safeguarded, their rights are protected, their choices are respected and that they have the necessary support mechanisms to fully realize the impact of the transfers they receive from GiveDirectly.
The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model. This is a 6-month contract position to start, with the opportunity to extend depending on funding availability and performance.
We welcome and strongly encourage applications from candidates who have experience working in the communities that GiveDirectly will serve.
Reports to: Associate Field Manager
Level: Field
What you’ll do: Community Engagement
Be a representative of GiveDirectly within the community by meeting with community members, explaining the program, helping to enroll recipients, and solving any issues or concerns that may arise
Conduct community entry meetings in target communities; identify any risks or operational challenges ahead of enrollment
Help with Enrollment
Explain GiveDirectly program to eligible households
Verify location of eligible households by using phones or tablets to conduct surveys
Educate households on how to enroll via USSD and set up mobile money accounts
All Other
Ensure we are achieving a high fidelity program by adequately interfacing with recipients and ensuring the pilot is on track
Support the Assistant Field Manager with daily activities and management of any operational challenges
What you’ll bring:
Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve
Must be fluent in speaking Igala Language – a language test will be administered
Minimum of a diploma or degree in relevant field
Previous working experience in the field with vulnerable communities (1-2 years minimum). Experience as a field enumerator or field officer preferred.
Empathy, honesty, and the highest standards of integrity
Technological literacy – ability to use a smartphone, tablet, or computer to accurately record recipient details in survey forms.
Strong interest in advancing the distinctive values and mission of GiveDirectly
Excellent communication skills
Patience and good judgment in resolving recipient problems
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.
GD Values
Recipients first. We prioritize recipient preferences over donor preferences or our own.
Team Next. We do what is best for the success of the organization – not the individual.
Be proactively candid. We say what we believe and are honest in sharing information.
Create positive energy. We strive to be a source of energy – not drain it – for our colleagues.
Think rigorously. Act Quickly. We are intellectually rigorous and oriented towards action – not debate.
Know yourself and grow. We recognize and accept our imperfections with a focus on growth
Accept reality. Propose solutions. We don’t dwell on problems. We are actively working to create solutions.
Be productively ambitious. We take the risk of pursuing industry-changing successes, not marginal advancements.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A robust health benefits plan (ect details will vary by country)
Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.
About the hiring process
Format: The hiring process follows the same general outline for all open roles: First interview (30 mins) Take home skills assignment (~2 hours) Second interview (1 hour)* Third interview (1 hour)* Final interview (1 hour) Reference checks (30 mins each)
*For some roles, second and third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.
Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).
Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!
We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.
**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
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To apply for this job please visit boards.greenhouse.io.