Product Owner – Questionnaire, Technology Delivery CDP Global – London Hybrid Remote, London, United Kingdom
In 2023 CDP underwent a complete digital transformation, seeing us transition the annual disclosure cycle from a paper-based, human-intensive and vendor-dependent stack, to a completely in-house developed, modernised and scalable product that will revolutionise the customer-experience for both external and internal users. As part of this transformation we also built completely new teams, spanning across Design, Product, Infrastructure and Engineering.
The Engineering team is made up of three unique domains;
Disclosure: how CDP builds and programs questionnaires, and respondents provide their data
Scoring: how CDP scores and assesses respondents’ data
Data: how CDP can provide datasets and products to customers
The Questionnaire Product Owner will be responsible for owning the road mapping and delivery of our authoring and questionnaire management, as well as how disclosers respond to the questionnaire in the Disclosure system. This role and their team will work closely with software engineers, QAs, designers, as well as with a wide group of stakeholders across the organisation to analyse business needs, build a roadmap for Questionnaire Product Owner, and work within squads to deliver.
About CDP
CDP is a not-for-profit charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. The world’s economy looks to CDP as the gold standard of environmental reporting with the richest and most comprehensive dataset on corporate and city action. In 2021 we launched our new five-year strategy: Accelerating the Rate of Change –
find out more here. Visit
https://cdp.net/en or follow us @CDP to find out more.
Key responsibilities include:
Collaborate with users, across the organisation to analyse their business needs, identify pain points, and develop a Questionnaire roadmap aligned with internal goals and objectives.
Prioritising conflicting business needs and planning work increments accordingly
Understanding complex business needs and their impact across multiple functions
Working effectively with change management to roll out changes
Manage the full lifecycle of Questionnaire projects, including project planning, execution, and monitoring, ensuring adherence to timelines and budgets.Work collaboratively between departments and technical teams, translating business requirements into well-understood technical specifications through to feature delivery.
Drive adoption of the bespoke questionnaire product features among key stakeholders, by coordinating launch communication, conducting training sessions, providing ongoing support, and promoting its benefits.
Oversee and manage the Product Analysts and their touchpoints with their squads to ensure efficient and effective product delivery
Conduct analysis to identify areas for optimization and improvement of Questionnaire processes
Collaborate with stakeholders across different functions to ensure the Questionnaire system aligns with internal processes and enhances overall efficiency.
Stay up-to-date with industry trends and best practices in product and Questionnaire systems, particularly within data collection, survey methodologies and admin tools, and recommend innovative solutions to improve user experience and system efficiency.
You will have the following skills and experience:
Proven experience as a Product Owner or similar role within a Product-led / high-growth organisation, preferably with a focus on data collection, survey methodologies and admin tools.
Previous experience managing, mentoring and up-skilling Product OwnersExpertise in developing and implementing data col-lection, survey methodologies and admin tools solutions
Excellent communication and collaboration skills, with the ability to work effectively with in-house employees from various functions, as well as technical teams.
Project management experience, with the ability to manage projects from end-to-end, ensuring on-time delivery, within budget, and to the highest quality standards.
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Ability to drive user adoption and provide training and support.
Familiarity with industry best practices and trends in data collection, survey methodologies and admin tools.
Experience working with charities, NGOs, or similar organisations beneficial
Knowledge, interest, and passion for the environmental and / or sustainability space will be an advantage
Salary and benefits:
Working for a leading people-centric environmental NGO with dedicated, passionate and caring coworkers;
Competitive NGO salary and 8% Company Pension Program;
30 days annual holidays (with purchased leave options);
Flexible working hours (with option to take flex-days)
Up to 6 months remote work anywhere in the world
Paid sabbaticals, enhanced maternity/paternity/adoption leave
Office offering massage, prayer room and breastfeeding facilities
Before you apply
We’ll only use the information you provide to process your application. For more details on how we use your information, see our
applicant’s privacy notice. By uploading your CV and covering letter, you are permitting CDP to use the information you have provided for recruitment purposes.
How to apply:
Please upload your CV in the application form.
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To apply for this job please visit cdpworldwide.teamtailor.com.